Security by Design

Enterprise security you can trust

Kshemetrix is built on a security-by-design foundation. Every layer of the platform is engineered to protect your most sensitive data with industry-leading standards.

Overview

Security is not a feature. It is our foundation.

Health and wellbeing data is among the most sensitive information in the world. We treat every piece of data with the highest level of care, applying defense-in-depth principles across infrastructure, application, and operational layers.

Encryption Everywhere

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Database columns containing PHI or PII use application-level encryption with customer-managed keys.

Access Control

Granular role-based access control (RBAC) with predefined roles and custom role builder. Attribute-based access control (ABAC) for field-level permissions. Support for SSO via SAML 2.0 and OIDC.

Audit Logging

Immutable audit trail records every user action, API call, and system event with timestamps, IP addresses, and user context. Logs are retained for 7 years and exportable to external SIEM systems.

Penetration Testing

Annual third-party penetration tests conducted by certified security firms. Continuous vulnerability scanning with automated remediation workflows. Bug bounty program for responsible disclosure.

Network Security

Web Application Firewall (WAF), DDoS protection, and rate limiting on all endpoints. Private VPC deployment with network segmentation. Mutual TLS (mTLS) for service-to-service communication.

Authentication

Multi-factor authentication (MFA) enforced for all admin accounts. Support for hardware security keys (FIDO2/WebAuthn), TOTP, and SMS-based verification. Session management with configurable timeouts.

Compliance

Certified and audited to the highest standards

We maintain active certifications and undergo regular independent audits to ensure continuous compliance.

SOC 2 Type II

Certified

Annual audit by independent third-party assessor covering security, availability, and confidentiality trust service criteria.

ISO 27001

Certified

International standard for information security management systems (ISMS) with comprehensive controls framework.

GDPR

Compliant

Full compliance with the EU General Data Protection Regulation including data processing agreements, consent management, and right-to-erasure.

HIPAA

Compliant

Health Insurance Portability and Accountability Act compliance with Business Associate Agreements (BAAs) for all enterprise customers.

Privacy

Privacy by default, not by afterthought

Our privacy framework is designed to meet the strictest global regulations while giving your users full control over their personal data.

Consent Management

Built-in consent management framework that tracks user consent for data collection, processing, and sharing. Granular consent options per data category with full audit trail.

Data Minimization

Collect only the data necessary for each feature. Automated data retention policies with configurable expiration periods and secure deletion workflows.

Right to Erasure

Automated workflows for processing data deletion requests in compliance with GDPR Article 17. Complete data removal across all systems including backups within the mandated timeframe.

Privacy Impact Assessments

Regular Data Protection Impact Assessments (DPIAs) for new features and data processing activities. Published processing records available upon request.

Data Residency

Your data stays where you need it

Choose where your data is stored and processed. We operate in multiple regions to meet local data sovereignty requirements.

North America

US East (Virginia), US West (Oregon), Canada (Montreal)

Europe

Ireland (Dublin), Germany (Frankfurt), UK (London)

Asia Pacific

Singapore, India (Mumbai), Australia (Sydney)

Middle East

UAE (Dubai), Saudi Arabia (Riyadh)

On-premise deployment is available for Enterprise customers who require complete control over their infrastructure. Contact our team for details.

Operational Security

How we keep the platform secure every day

Secure Development Lifecycle

All code undergoes mandatory peer review, static analysis (SAST), dependency scanning, and automated security testing before deployment. We follow OWASP Top 10 guidelines and maintain a secure coding handbook.

Infrastructure Hardening

Servers are hardened following CIS benchmarks. Containers run as non-root with minimal attack surface. Infrastructure is defined as code (Terraform) with change detection and approval workflows.

Incident Response

Documented incident response plan with defined severity levels, escalation paths, and communication templates. 24/7 on-call rotation with 15-minute response SLA for critical incidents. Post-incident reviews published to affected customers.

Employee Security

All employees complete security awareness training quarterly. Background checks for team members with data access. Principle of least privilege applied to all internal systems with hardware security key requirements.

Vendor Management

Third-party vendors undergo security assessment before onboarding. Annual reviews of vendor security posture. Data processing agreements in place with all sub-processors.

Have security questions?

Our security team is available to discuss your requirements, provide compliance documentation, or schedule a security review.